Returns & Exchanges

Due to the intimate nature of our products, we cannot accept returns on opened or used items for hygiene and safety reasons. However, we offer full support for defective merchandise.

Return Process

• 1.
  Check Eligibility

  Ensure the product is unopened in its original packaging or has a manufacturing defect.

• 2.
  Contact Support

  Email our team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 3.
  Pack Securely

  Place the item back in its original shipping box to protect the product during transit.

• 4.
  Ship Item

  Send the package to our returns center using the provided label. Refunds are processed within 5 business days of receipt.